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Post a Charge Off Adjustment

You can adjust a charge off if an account is in Charge-Off status. After you adjust the charge off, the increase or decrease is listed on the Snapshot and the Transactions tabs.

See Post a Charge Off.

  1. From the Account page, click the Transactions icon and choose Post a Charge Off Adjustment.

The Post Charge Off Adjustment pop-up window opens.

  1. Choose whether you want to increase or decrease the charge off amount.
  2. Type a Description and Adjustment Amount.
  3. Click Post Adjustment.

You receive a confirmation message and return to the Account page.