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Add a Template

You can add an email template in IDMS; however, because of legal purposes, you cannot add a new letter or text template. Contact your IDMS representative for assistance on letters and texts.

This video provides an overview of adding a template for reminder emails in IDMS.

  1. From the left navigation pane, click the Settings icon and choose Communication Templates.

The Template Manager List tab opens a list of queue groups.

  1. Click Add Template.

The Template Editor tab opens the Detail sub-tab by default.

  1. Complete the fields, and click Save.

See View or Edit a Template for details on completing the layout.