Add a Queue
To add a queue for the Internet Marketing process, see Assign Internet Marketing, as it has specialized steps.
This video provides an overview of assigning account queues in IDMS.
- From the left navigation pane, click the Settings icon
and choose Queue Manager.
The Queue Manager List tab opens a list of queue groups.
- Click Add Queue.
The Queue Editor tab opens the Detail sub-tab by default.
- Enter or choose queue details, and click Save New Queue.
See View or Edit a Queue for details on each sub-tab.
Queue for Late Payments
This video provides an overview of queues for late payments in IDMS.
Queue for New Customers
This video provides an overview of queues for new customers in IDMS.
Queue for Promises
This video provides an overview of queues for promises in IDMS.
Queue for Upcoming Payments
This video provides an overview of queues for upcoming payments in IDMS.