Troubleshooting

1. If you have Windows 8 and are using Chrome as your Internet browser, you may need to perform the following steps if IDMS functionality is missing or not working correctly:
   1. Chrome has a Windows 8 Mode similar to an app version. If you are using the desktop version of Chrome, switch Chrome to Windows 8 Mode.
   2. Switch back to desktop mode and refresh, or use Internet Explorer instead of Chrome.