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Reverse a Recovery

You can post a recovery reversal on an account, if a recovery posted that is no longer valid. After you reverse a recovery, the post is listed on the Transactions sub-tab and appears as a credit.

See Post a Recovery.

  1. From the Account page, click the Transactions icon and choose Post a Recovery Reversal.

The Post Recovery Reversal pop-up window opens.

  1. Type any Comments, and select the recovery to reverse.
  2. Click Post Recovery Reversal.

You receive a confirmation message and return to the Account page.