You are here: Settings > Managing Communication Templates > Create a Template Copy

Create a Template Copy

This video provides an overview of creating a custom email template in IDMS.

  1. From the left navigation pane, click the Settings icon and choose Communication Templates.

The Template Manager List tab opens a list of queue groups.

  1. Click Create Copy for the template you want to copy.

The Template Editor tab opens the Detail sub-tab by default.

  1. Change any template fields, and click Save New Template.

See View or Edit a Template for details on editing the layout or deleting the template.