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View or Edit Credit Reporting Information

The Enhanced Credit Reporting feature allows you to review and make modifications to what is sent to the credit bureaus in the Metro 2 file.

From the Account page, click the Credit Reporting tab and view the status.

Records in Sent status have been sent and reported on. If you choose a Sent record, the information on the Credit Reporting Account pop-up window is view-only. Records in Open status have not been reported on.

For this example, choose an Open record.

The Credit Reporting Account pop-up window opens.

The Payment History profile field can be updated in the Credit Reporting Account modal but the user must have security rights assigned first. An administrator can enable these rights for the user on the User Detail page by selecting the Security Rights tab, scrolling to the General Tools section, and checking the box for Can Edit Metro 2 Payment History.

Make any changes, and click Update.

Changes made to the Borrower and Co-Borrower sections are saved to the Account page.

A banner message indicates the information for the Metro 2 was updated successfully. The account will have moved from Need Review status to Reporting status.