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Post an Electronic Payment

You can post a payment from several locations in IDMS. The Post Payment section in the bottom navigation area opens from any of the following:

  • From the Search Customers page, locate the account and click the Post Payment link without first opening the borrower's account.

  • From the Account page, click the Transactions icon at the top of the page and choose Post a Payment.
  • From the bottom navigation bar on the Accounts page, click Post a Payment.
  • From the bottom navigation bar on the Deals page of a booked and contracted deal, click Post a Payment. This includes down payments. They are taken the same way a regular payment is taken.
  • From the bottom navigation bar in Accounts or Deals, if the result of making contact with a customer is Received Payment, the Post a Payment section in the bottom navigation automatically opens. See Make a Phone Call or Document a Received Phone Call.

This video provides an overview of creating a FEX online payment account in IDMS.

See Post a Payment if the payment form is anything besides EPS. Complete the following steps for EPS payments.

You might be required to enter a user name and password in order to post payments.
Any alerts on the account will appear in the Post a Payment area.

  1. The Balance Type field defaults to All Balances, but you can filter by Primary Loan, for example.

  2. The Payment Type field defaults to All Payments, but you can apply the payment to a side note or make a principal only payment, for example.
  3. If applicable, click View Other Balances to view more specific information.
  4. The Action Type field system-fills with Take a Payment, but you can choose Waive Late Fees Only if applicable.
  5. Complete the Delivery Method field.
  6. In the Payment Form field, choose the EPS option.

The EPS Account field and Add button appear.

The Effective Date field is unavailable until you choose a delivery method and payment form.

  1. Choose the Effective Date.
  2. Choose the EPS account, and go to Step 10.

OR

  1. Click Add to add a new EPS account.

New fields appear.

  1. Complete the account fields, and click Confirm.
You can choose to use the borrower or co-borrower address, and the system fills these fields for you.

You return to the previous fields. The system auto-fills the EPS Account field with the new account.

  1. Complete the amount, reference, and comments fields.

  1. The Sched Pmt Appld column sytem-fills. You can override the way the payment is applied.

  2. Click Post.

    You can view, print, or email a receipt, or you can post another payment before closing the bottom navigation bar.